A spotlight on aftersales. During development.
New drive types, materials, and components – all of this has an effect on maintenance and service in aftersales. TEKJOB supports you during the developmental phase to ensure your service quality in aftersales. Our experts from the areas of service analysis, technical documentation, packaging management, warranty management, and training are happy to advise you.
Service Management – New Technology Calls for a New Kind of Service
Launching new vehicle models or establishing and expanding new service structures, especially in growth markets, requires a diverse range of tasks to ensure service readiness. Likewise, the introduction of hybrid or electric vehicles, the use of innovative materials such as carbon fiber-reinforced plastics (CFRP), or the ever-changing standards of vehicle buyers and users are calling for greater efforts to make service fit for the future. We support you in this with our key services.
TEKJOB Can Make the Service You Offer Fit
As early as the development phase, we analyze the ease of maintenance and service, as well as the type insurance classification of new vehicle models, and achieve optimizations in terms of economy. Determining specific labor times provides an insight into the complexity of subsequent workshop services. We compile technical documentation such as operating and repair instructions before the first vehicle is delivered to a customer. We continuously train and qualify dealer organizations in technical and service matters. All these subjects help guarantee quality in service.
- Technical Documentation
- Labor Times Determination
- Software Verification
- Type Insurance Classification / Cost of Ownership
- Packaging Management
- Field Analysis
- Technical Support
- Service and Technical Training